Booking Appointments and Payments

For Psychologists, Counsellors and Personal Wellbeing Advisors

Payment is to be made at the time of the consultation. We will be accepting Mental Health referrals under the Medicare Better Access to Mental Health initiative. Please obtain this referral from your GP prior to your first appointment. You will also be able to get on the spot access to private health insurance claiming.

Please have a confidential discussion with us if you are experiencing financial hardship.

Chat to a Psychologist


Book an appointment

We have several Psychologists working within Crestpoint Psychology, however due to high demand, they are currently fully booked

To join the waiting list at Crestpoint to speak with a Psychologist, please register your details and someone will contact you shortly to book in your appointment.

We do however have available appointments to speak with a Counsellor should you wish to see someone urgently

Thank you for your patience and understanding

Crestpoint Psychology

Ms Gina Wong


Trained in:
Acceptance and Commitment Therapy (ACT), Cognitive-Behavioral Therapy (CBT), Solution-Focused Therapy,

Helping Clients with:
Alcohol and other drugs addictions (AOD), Anxiety; Burnout, Depression, General Counselling, Grief and Loss, Life Coaching, Life Transition and Adjustment Issues, Mental health, Personal Development, Relaxation training, Self-Esteem and Self-Development, Stress.

Australian Counselling Association.
Master of Counselling, BSc Psychology from UK
ACA – 15998

Client Focus:
Teenagers; Adults; Families; Culturally and linguistically diverse communities

Other Services:
Online Consultations

Speaks: English, Cantonese and Mandarin

Rebecca Rylands

Counsellor Level 4

Rebecca Rylands is an experienced counsellor, holding Level 4 Clinical Registration with the Australian Counselling Association and a master of counselling degree. Over the past 7 years, Rebecca has developed an in-depth knowledge of social and emotional issues. Rebecca is passionate about helping mothers through the major life transition that is becoming known as Matrescence. Like adolescence, this is a time when change occurs physically, hormonally, and emotionally, and it can cause an identity shift, bringing up unexpected feelings of grief and loss for a life you once had. Relationship issues can begin, or become more apparent, as priorities change and the partnership becomes a family for the first time.
Many mums have unrecognised lingering feelings about the way the birth of their baby went, especially if they felt the experience was emotionally traumatic. Rebecca engages her trauma-informed counselling skills when working with all clients and can address specific traumatic events if, and when, you are ready. Rebecca is knowledgeable, compassionate, and thoughtful. Her counselling style involves getting to know an individual or family’s unique set of circumstances and supporting them to become agents of change in their own lives.
Problems people may bring to counselling sessions with Rebecca include anger management, anxiety and depression, grief, palliative care, relationship issues, parenting, sexuality and gender, trauma, suicidal thoughts and survivors of domestic violence. Rebecca uses a variety of modalities to suit a client’s particular needs. Her aim is to help individuals of all ages learn coping skills to deal with the kaleidoscope of life’s challenges. Rebecca puts value into building trusting relationships with people and so that they may live more meaningful and fulfilling lives.

Trained in;
Level 4 Counselling.

Helping Clients with:
New mothers, parenting, anxiety, anger management, trauma, depression, grief, palliative care, relationship issues, sexuality & gender issues, suicidal thoughts, survivors of domestic violence.

Client Focus:
Families, Women, New mothers, adolescents.

Other Services:
Transitions and change, Matrescence

Jasmine Tan

ABN 42 800 216 100

Jasmine is an experienced youth worker and counsellor that specialises in cognitive behavioural therapy, solution focused therapy  and acceptance commitment therapy to support you with a host of problems in your daily living. She embraces strength-based approach to help her clients find resilience and strengths within themselves to live a more enriched and meaningful life.

Jasmine has had experience in both Australia and Malaysia and therefore able to be culturally sensitive towards her clients due to her multilingual background. She believes that in the power of vulnerability is the core of making a transformative changes. Her goal is to help you navigate through life’s stressors and empower you to seek greater self understanding and clarity in life.  Able to speak Cantonese and Mandarin, Jasmine can help support those with linguistic challenges to gain support through counselling and applied therapy.


Trauma, relationship issues, anxiety, depression and working with past traumas


Counsellor Level 2

Client Focus:

People of all ages, chinese speaking clientele, youth, culturally diverse persons, vulnerable people and those at risk


EFT – Emotionally Focused Therapy, CBT – Cognitive Behavioural Therapy, Solution Focused Therapy, Narrative Therapy and ACT – Acceptance Commitment Therapy


Bachelor of Science (Applied Psychology) UK, Master of Counselling UQ


Lenore Hall

Counsellor / Mental Health Nurse

Lenore Halls experience extends over several decades and includes the following tenures:

2003-2013- Worked on the Trauma Unit at Belmont Private hospital as mental health nurse. Involved group work and individual counselling sessions with patients affected by childhood physical/emotional/sexual abuse and neglect. Extensive training gained in understanding effects of trauma on individual development and well-being. Attended many trauma conferences with international experts in trauma. Attended 6 month training programme (weekly) in Group Facilitation.

~ 2014-2018- Counselling student placement in half-way house “Fishers of Men”. Working with males transitioning from prison into community. This involved drug and alcohol related issues / childhood trauma / relationship trauma / life transitions / PTSD.

~ 2014- Developed and implemented a 10 week group programme “Stepping Stones to Recovery”. This involved clients from a Psychology Practice “Gnadenfri” (in Petrie).   The group was specific to clients who had experienced childhood physical/emotiona/sexual abuse and neglect, addressing ongoing trauma issues affecting their lives.   The  programme included: What is Trauma; Stage-related recovery; Safety and Grounding; Mindfulness; Impact of Trauma on Belief systems; Connecting with Emotions; Developing Relationships; Shame /Guilt / Grief and Loss in Relationship.

~ 2016-2018- Counselling student placement at “CityCare” counselling center connected to Hillsong church, Mt Gravatt. Counselling clients with Anxiety disorders, Depression, Life transitions, Grief and Loss, Cultural and identity issues with racially diverse clients.

~ 2019- Worked as Counsellor with “Footsteps Therapy”. Individual counselling sessions with clients on NDIS programme with ranging disabilities and many more abilities.

~ 2020-2021- Working as Counsellor at community center VPCC, (Victoria Point Community Care). Range of clients include: anxiety/ depression/ life transitions/ NDIS clients/ adolescent anxiety disorders and schooling issues/ parenting issues/ relationship issues.


~ Trauma related issues including childhood, combat, relationship and DV.
~ Grief and loss
~ Anxiety and Depression inclusive of diagnosed mental health conditions
~ Drug and alcohol dependency and other addiction issues
~ Life transitions and personal development
~ Professional motivation / relationships within the workplace
~ Cultural / identity issues working with culturally diverse groups.

Modalities / Therapies:

~ Person centered approach / non-diagnostic / highlighting and trusting each person’s intuitive capacity for development and change.
~ Neuroscience informed, including developmental and ongoing effects of Trauma on brain and body / Poly-vagal approaches to managing effects of trauma/stress on the body
~ Holistic approach, well-being is inclusive of body, mind and spirit and our relationships within social contexts
~ Eclectic approach – where appropriate I use selective techniques from different modalities ie: – CBT (using mindfulness, challenging core beliefs)
– Emotionally Focussed Therapy (specifically working with emotions and body work)
– Solution focussed and Narrative approaches
– Gestalt approach (eg. empty chair work)
– Existential approaches (involving individual meaning, motivation and purpose)

Client Focus:

Adults, late adolescents, Male / Female / Other gender, multi-racial, married /single /other.


Counselling Membership: CCAA/PACFA: 400759
APRHA: NMW0001447724 (Registered Nurse / not eligible for Medicare Rebates for MHCP)

Qualifications Credentialed:

Mental Health Nurse, Counsellor


Wayne Stevens

Counsellor / Mental Health Nursing
ABN: 23878803354

Wayne has been counselling for 13 years since for qualifying as a counsellor in 2008. He has worked in many realms and has a vast life experience. Prior to going back to university to study counselling he worked as and ICU nurse which he still does 2 days per week.

In 2016 he went back to University and received a Master of Counselling to up his skills. He has conducted over 1000hrs of counselling face to face as well as in group and couple settings. Wayne has also used his skills while working in the setting of Organ Donation. One of Wayne’s roles has been working with men in crisis with the Centre of Men Australia. CFMA is a Not-for-profit group that focuses on men’s wellbeing. During his time with them he was instrumental in bringing programs from the US that helped young men in need.

Wayne mainly uses client centred, expressive and narrative therapies to help you address different life problems. He is well versed in a multitude of modalities and is able to help no matter what the issue.


  • Stress
  • Anxiety
  • Depression
  • Transitional Phases
  • LGBTQ+
  • Sexuality
  • Spiritual Crisis
  • Greif & Loss
  • Trauma

Client Focus:

  • Men of all ages
  • Adolescent & Young men


  • Bachelor of Nursing
  • Grad Cert ICU Nursing
  • Grad Cert Adult and Tertiary Education
  • Master of Counselling


PACFA 26374

APHRA 8333861184

Medibank Private Provider Number A176891J

David McLoughlin

Counsellor / Rehabilitation Counsellor / Vocational Counselling / NDIS
ABN: 65 954 205 297

David is a highly experienced fully qualified Counsellor (Rehabilitation Counsellor, MARC) and Mental Health Professional, with 23yrs experience in Community Mental Health services and Disability Employment Services, and 6yrs Workcover/ DVA case management experience working with injured workers to assist these clients to achieve both their vocational and non-vocational goals. David respectfully protects the client’s right to privacy and confidentiality and enjoys helping clients to find wellness and happiness.  Supporting with a warm and engaging style of counselling David helps individuals to increase their resilience, life coping mechanisms and the ability to participate in life-long learning.

David provides a diverse range of Counselling and Professional Mental Health services, including Individual therapy, Relationship therapy,  Grief, Loss and Trauma, Mental Health therapy, Workplace counselling and Organisational Psychology, Stress, Anxiety and Psychological assessments.

As a highly experienced Counsellor, David can support people with stress, depression, anxiety, trauma, chronic stress, eating disorders, self-harm, addictions, mental illness and pain management as well as those with PTSD.

David is a Rehabilitation Counsellor so helps those seeking to re-enter the workforce or shift from exiting the workforce to find a new and bright future.  He has experience with conducting various Psychological assessments, such as the DASS 21 and Kessler, promoted positive mental health and wellbeing and is well versed in providing CBT, ACT and many other treatment strategies to help individuals who find it difficult to manage their mental health.

Rehabilitation Counsellors offer a diverse range of expertise and skills due to their academic training spanning rehabilitation and therapeutic recovery from both mental health, neurological and physiologically related health, and medical conditions. RC’s not only work with clients to address medical barriers that often an obstacle to them achieving their goals, but they can also help / assist clients gain insight into psychosocial risks / barriers as obstacles and assist with supporting the client to develop strategies, that can build and evolve to slowly and steadily address and minimise these often complex barriers to goal attainment.


  • PTSD
  • Psychological disorders
  • NDIS and Disability support / rehabilitation
  • Psychological assessments (limited)
  • OT, Social Work and Psychology bridging
  • Self Harm, Bipolar, Pain Management and Trauma
  • Addiction, substance abuse, anger management
  • OCD, Panic Attacks, Childhood trauma
  • Abuse recovery, DV and Family support
  • Grief & Loss, Psycho-Social recovery processes
  • Goal setting and self development

Client Focus:

  • Men of all ages
  • Adolescent & Young adults
  • Adults
  • People with disabilities
  • Women
  • Individuals
  • Workplace related matters


  • Blue Card & NDIS Worker Screening Card
  • Graduate Diploma of Social Science (Rehabilitation)
  • Bachelor of Arts Degree
  • Mental Health First Aid (Geelong), 2010)
  • ABI Worker accreditation- Ongoing


ASORC   12271

Psychologists and Counsellors

Our Psychologists, Psychotherapists and Counselling services include:

  • individual therapy
  • relationship therapy
  • children’s therapy
  • grief, loss and trauma
  • mental health therapy
  • workplace counselling and coaching
  • stress and anxiety and
  • psychological assessments

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    NOTE: Our practice is experiencing a large volume of requests, and we are working to contact everyone as soon as possible. Please note that it can take us a few days to get back to you. If you require urgent assistance, please send this request and also give us a call.