Booking Appointments and Payments

For Psychologists, Counsellors and Personal Wellbeing Advisors

Payment is to be made at the time of the consultation. We will be accepting Mental Health referrals under the Medicare Better Access to Mental Health initiative. Please obtain this referral from your GP prior to your first appointment. You will also be able to get on the spot access to private health insurance claiming.

Please have a confidential discussion with us if you are experiencing financial hardship.

Ms Julie Richman

Practice Manager & Personal Wellbeing Advisor

Specialist as:
Personal Wellbeing Advisor.

Julie is an accomplished and experienced small business owner / operator with a Bachelor of Business and Commerce majoring in marketing and management and a Diploma in Entrepreneurial Management.  Her qualifications underpin her extensive and varied career and life experience.

Proudly launching Crestpoint Psychology & Wellbeing Centre in the early part of 2021, Julie has brought strong business skills as well as a deep sense of commitment to the wider community through her passion for helping people create a better life for themselves.

Presenting life-changing concepts and information along with powerful examples, tools and strategies, Julie works particularly with couples in business, helping them navigate the challenges of living, loving and working together.  As Author of “Dynamic Duos; the essential guide for couples in business together”, Julie explains the foundations to living as well as her methodology and mindset of the 5 C’s to becoming a Dynamic Duo.

Julie is great for adjusting staff morale, strategic management, general mentoring, life coaching, training workshops and educational seminars.

Clients focus:

  • Couples
  • Young Adults
  • Adolescents
  • Adults
  • Families
  • Women
  • Men

Bachelor of Business & Commerce (Monash University) Dip Entrepreneurial Management Raise Mentoring for Youth.

Online Consultations are also available

Jason Dean


Trained in;
Choice Therapy, Internal Family Systems, Interpersonal.

Helping Clients with:
Academic Performance, Anger Management, Anxiety, Assertiveness Training, Bullying, Conflict Resolution, Employee Assistance Program, General Counselling, General Psychology, Men’s Issues, Mental health, Panic Attacks, Personal Development, Sports psychology, Work Related Issues, Workplace Issues.

Client Focus:
Families, Women or Men.

General Psychologist, Organisational Psychologist.
Certifications AHPRA – PSY0002267947

Other Services:
Group Sessions
Online Consultations

Ms Claudia Montanez

Psychologist (Telehealth)

Trained in;
Acceptance and Commitment Therapy (ACT) and Cognitive-Behavioral Therapy (CBT).

Helping Clients with:
Abuse Addictions, Anger Management, Anxiety, Anxiety and phobias, Conflict Resolution, Depression, Eating disorders, Emotional abuse, Family Therapy, General Psychology, Grief and Loss, Identity Problems, LGBTI issues, Life Transition and Adjustment Issues, Mental health, Post-Traumatic Stress Disorder (PTSD), Self-Esteem and Self-Development, Trauma, Women’s Issues.

Client Focus
Adults, Families, Women, Culturally and linguistically diverse communities, LGBTIQ.

Certifications AHPRA – PSY0002049902

Medicare Provider approved

Other Services:
Online Consultations

Speaks:  English and Spanish

Ms Gina Wong


Trained in:
Acceptance and Commitment Therapy (ACT), Cognitive-Behavioral Therapy (CBT), Solution-Focused Therapy,

Helping Clients with:
Alcohol and other drugs addictions (AOD), Anxiety; Burnout, Depression, General Counselling, Grief and Loss, Life Coaching, Life Transition and Adjustment Issues, Mental health, Personal Development, Relaxation training, Self-Esteem and Self-Development, Stress.

Australian Counselling Association.
Master of Counselling, BSc Psychology from UK
ACA – 15998

Client Focus:
Teenagers; Adults; Families; Culturally and linguistically diverse communities

Other Services:
Online Consultations

Speaks: English, Cantonese and Mandarin

Rebecca Rylands

Counsellor Level 4

Rebecca Rylands is an experienced counsellor, holding Level 4 Clinical Registration with the Australian Counselling Association and a master of counselling degree. Over the past 7 years, Rebecca has developed an in-depth knowledge of social and emotional issues. Rebecca is passionate about helping mothers through the major life transition that is becoming known as Matrescence. Like adolescence, this is a time when change occurs physically, hormonally, and emotionally, and it can cause an identity shift, bringing up unexpected feelings of grief and loss for a life you once had. Relationship issues can begin, or become more apparent, as priorities change and the partnership becomes a family for the first time.
Many mums have unrecognised lingering feelings about the way the birth of their baby went, especially if they felt the experience was emotionally traumatic. Rebecca engages her trauma-informed counselling skills when working with all clients and can address specific traumatic events if, and when, you are ready. Rebecca is knowledgeable, compassionate, and thoughtful. Her counselling style involves getting to know an individual or family’s unique set of circumstances and supporting them to become agents of change in their own lives.
Problems people may bring to counselling sessions with Rebecca include anger management, anxiety and depression, grief, palliative care, relationship issues, parenting, sexuality and gender, trauma, suicidal thoughts and survivors of domestic violence. Rebecca uses a variety of modalities to suit a client’s particular needs. Her aim is to help individuals of all ages learn coping skills to deal with the kaleidoscope of life’s challenges. Rebecca puts value into building trusting relationships with people and so that they may live more meaningful and fulfilling lives.

Trained in;
Level 4 Counselling.

Helping Clients with:
New mothers, parenting, anxiety, anger management, trauma, depression, grief, palliative care, relationship issues, sexuality & gender issues, suicidal thoughts, survivors of domestic violence.

Client Focus:
Families, Women, New mothers, adolescents.

Other Services:
Transitions and change, Matrescence

Saloni Bhise

Personal Wellbeing Advisor

Saloni Bhise is our newest Personal Wellbeing Adviser and is trained in helping people through the challenges faced in life.

Saloni is a very warm and approachable nature, Saloni is a great asset to Crestpoint Wellbeing and focuses on helping with children, parents and couples with emotional challenges.

Helping Clients with:
Emotional challenges and improving Personal Wellbeing throughout all life stages.

Client Focus:
Families, Women, Men and Couples.

Other Services:
Online Consultations

Liz Spann

Nurse Practitioner

Liz is a Credentialed Mental Health Nurse and Buddhist Psychotherapist with over 35years of experience working with individuals with mental health challenges. She has worked extensively in both the public and private sector in a range of positions including Clinical, Management and Directorship roles. She has recently enjoyed a break after working for 10 years as a clinician contracted to GPs to provide clinical services to those suffering from a severe mental health disorder. She has a strong interest in Eastern philosophy and is currently a third year student of Tibetan Medicine. Liz has worked with an extensive array of adult mental health conditions including : Depression, anxiety conditions, PTSD, grief and loss, psychoses and mood disorders. Her approach to healing is as individual as the person requesting her help. She combines traditional mental health approaches with her knowledge in Eastern healing to assist the client to develop mental well being.

Expertise Addictions:

Alcohol and other drugs addictions (AOD); Anxiety; Bipolar disorder; Crisis management; Depression; Grief and Loss; Life Transition and Adjustment Issues; Mental Illness; Mental health; Personality disorders; Post-Traumatic Stress Disorder (PTSD); Psychotherapy; Self-Esteem and Self-Development; Self-Harm; Suicide; Trauma.

Accreditations Credentialed:

Mental Health Nurse, Registered nurse, Buddhist Psychotherapist

Client Focus:

Adults, People with disabilities


Credentialed Mental Health Nurse, Buddhist Psychotherapist, Meditation Teacher

Qualifications Credentialed:

Mental Health Nurse, Buddhist Psychotherapist, Registered Nurse.

Medicare Provider Number:



Gabriela Pacas

Counsellor / Psychotherapist

Gabriela has recently gained a Bachelor’s degree in Counselling, focusing on Rogerian person-centred counselling, and a Master’s in Adult and Continuing Education with a focus on coaching and adult continuing development. Subsequently, she completed her Master in Mental Health with the specialisation in Psychotherapy at The University of Queensland, Faculty of Medicine.

Working mainly with adult clients with different presenting conditions, e.g., experiencing anxiety, stress, relationship difficulties etc. Gabriela is registered with the Australian Counselling Association. She practices integrative counselling and therapy, using eclectic approach and drawing upon evidence-based approaches, such as behavioural and cognitive behavioural therapy, acceptance and commitment therapy, and mindfulness and loving kindness.

Gabriela prefers a non-directive, client-centred and conversational style of therapy to accompany the clients in the exploration of their own potential and hopes for change, as well as in seeking deeper insight into some of the unresolved conflicts that might be underlying the presenting issue. Gabriela is currently in the second year of a PhD program at The University of Queensland Centre for Clinical Research where she is focused on developing and testing a CBT-based psychotherapy to address anxiety in people living with cognitive impairment. Enrolled in an accredited Gottman Method couples therapy Level 1 training, which is an evidence-based approach to couples counselling Gabriela’s personal interest, however, lies in psychoanalytic psychotherapy and exploration of the subconscious.


Adult cognitive impairment, psychotherapy, adults experiencing anxiety, stress or relationship difficulties

Accreditations Credentialed:

Counselling Level 2, Gottman Method Therapy, Masters in Adult & Continuing Education, Masters in Mental Health, specialising in Psychotherapy

Client Focus:

Adults, People with cognitive impairment,


Mental Health, Psychotherapy, Counselling and Adult Education

Qualifications Credentialed:

Masters in Mental Health & Psychotherapy, Masters in Adult & Continuing Education, Counsellor Lv 2


Lenore Hall

Counsellor / Mental Health Nurse

Lenore Halls experience extends over several decades and includes the following tenures:

2003-2013- Worked on the Trauma Unit at Belmont Private hospital as mental health nurse. Involved group work and individual counselling sessions with patients affected by childhood physical/emotional/sexual abuse and neglect. Extensive training gained in understanding effects of trauma on individual development and well-being. Attended many trauma conferences with international experts in trauma. Attended 6 month training programme (weekly) in Group Facilitation.

~ 2014-2018- Counselling student placement in half-way house “Fishers of Men”. Working with males transitioning from prison into community. This involved drug and alcohol related issues / childhood trauma / relationship trauma / life transitions / PTSD.

~ 2014- Developed and implemented a 10 week group programme “Stepping Stones to Recovery”. This involved clients from a Psychology Practice “Gnadenfri” (in Petrie).   The group was specific to clients who had experienced childhood physical/emotiona/sexual abuse and neglect, addressing ongoing trauma issues affecting their lives.   The  programme included: What is Trauma; Stage-related recovery; Safety and Grounding; Mindfulness; Impact of Trauma on Belief systems; Connecting with Emotions; Developing Relationships; Shame /Guilt / Grief and Loss in Relationship.

~ 2016-2018- Counselling student placement at “CityCare” counselling center connected to Hillsong church, Mt Gravatt. Counselling clients with Anxiety disorders, Depression, Life transitions, Grief and Loss, Cultural and identity issues with racially diverse clients.

~ 2019- Worked as Counsellor with “Footsteps Therapy”. Individual counselling sessions with clients on NDIS programme with ranging disabilities and many more abilities.

~ 2020-2021- Working as Counsellor at community center VPCC, (Victoria Point Community Care). Range of clients include: anxiety/ depression/ life transitions/ NDIS clients/ adolescent anxiety disorders and schooling issues/ parenting issues/ relationship issues.


~ Trauma related issues including childhood, combat, relationship and DV.
~ Grief and loss
~ Anxiety and Depression inclusive of diagnosed mental health conditions
~ Drug and alcohol dependency and other addiction issues
~ Life transitions and personal development
~ Professional motivation / relationships within the workplace
~ Cultural / identity issues working with culturally diverse groups.

Modalities / Therapies:

~ Person centered approach / non-diagnostic / highlighting and trusting each person’s intuitive capacity for development and change.
~ Neuroscience informed, including developmental and ongoing effects of Trauma on brain and body / Poly-vagal approaches to managing effects of trauma/stress on the body
~ Holistic approach, well-being is inclusive of body, mind and spirit and our relationships within social contexts
~ Eclectic approach – where appropriate I use selective techniques from different modalities ie: – CBT (using mindfulness, challenging core beliefs)
– Emotionally Focussed Therapy (specifically working with emotions and body work)
– Solution focussed and Narrative approaches
– Gestalt approach (eg. empty chair work)
– Existential approaches (involving individual meaning, motivation and purpose)

Client Focus:

Adults, late adolescents, Male / Female / Other gender, multi-racial, married /single /other.


Counselling Membership: CCAA/PACFA: 400759
APRHA: NMW0001447724 (Registered Nurse / not eligible for Medicare Rebates for MHCP)

Qualifications Credentialed:

Mental Health Nurse, Counsellor


Psychologists and Counsellors

Our Psychologists, Psychotherapists and Counselling services include:

  • individual therapy
  • relationship therapy
  • children’s therapy
  • grief, loss and trauma
  • mental health therapy
  • workplace counselling and coaching
  • stress and anxiety and
  • psychological assessments

Personal Wellbeing Advisors

Personal Wellbeing Advisors help you gain clarity, focus, motivation and inner freedom to help take those next steps forward in life by having those important life-changing conversations.

Many individuals seek guidance and understanding but are concerned with the “stigma” associated with seeing a psychologist, counsellor or therapist

A Personal Wellbeing Advisor can provide understanding around how the basic foundations for living work so you can experience that free and enriched life you have always wanted.  “Life-Changing Conversations” can help to increase clarity around most areas of confusion or difficulty.

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